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RETURN AND REFUND POLICY

Last Updated: 11 August 2026

RETURN AND REFUND POLICY

At Sangam Bangle, we want you to be happy with your purchase. This Return and Refund Policy explains the conditions and process for returns, exchanges and refunds for products purchased through https://sangambangle.com/.

1. RETURN & EXCHANGE WINDOW — 3 DAYS ONLY

Return and exchange requests are accepted only within 3 days from the date of delivery. Requests raised after this 3-day window will not be accepted under any circumstances.

2. ELIGIBLE REASONS FOR RETURN/EXCHANGE

We accept returns or exchanges only in the following two cases:

  • Wrong Product – you received a different product than what you ordered.
  • Damaged Product – the product arrived broken, defective, or damaged in transit.

No return, exchange or refund will be provided for any other reason, including but not limited to change of mind, size/colour preference, or dissatisfaction not related to the product being wrong or damaged.

3. UNBOXING VIDEO IS COMPULSORY

A clear, continuous, unedited unboxing video is mandatory for every return or exchange claim. The video must clearly show:

  • The sealed package before opening
  • The package being opened continuously, without cuts or pauses
  • The condition of the product immediately upon opening

Without a valid unboxing video, your return or exchange request will not be considered eligible and will be rejected, regardless of the reason claimed.

4. HOW TO RAISE A RETURN/EXCHANGE REQUEST

To raise a request, contact us within 3 days of delivery with your order details, a description of the issue (wrong product or damaged product), photographs of the product, and the compulsory unboxing video.

Requests submitted without the order details, reason, or unboxing video will not be processed.

5. RETURN CONDITIONS

Where a return/exchange is approved, the product must be returned in its original condition, unused, with original packaging and tags, along with all accessories supplied with the product.

Returns may be rejected if the returned product does not meet these conditions.

6. RETURN INSPECTION

Once the returned product reaches us, we will inspect it to confirm the reported issue (wrong or damaged product) and verify the unboxing video against the returned item.

A refund or exchange will not be processed merely because a request has been submitted — the product must be received and approved by Sangam Bangle first.

7. REFUND PROCESS

Refunds are processed only after the returned product has reached us and has been inspected and approved.

Once approved, the refund will be initiated to the original payment method used for the purchase. It may take approximately 5 to 7 business days for the refunded amount to reflect in your account, depending on your bank or payment gateway.

8. EXCHANGE POLICY

For approved Wrong Product or Damaged Product claims, Sangam Bangle may offer an exchange, subject to availability of the correct/replacement product.

If the replacement is unavailable, a refund will be processed instead as per Section 7.

9. RETURN SHIPPING

For approved Wrong Product or Damaged Product claims, contact Sangam Bangle before shipping the product back so that correct return instructions can be provided. Products sent to any other address will not be accepted.

10. CANCELLATION

If an order is cancelled before dispatch, the applicable refund will be processed according to the order status and payment method. Once an order has been dispatched, cancellation is not possible and the above return/exchange policy applies instead.

11. FRAUDULENT OR ABUSIVE RETURN REQUESTS

Sangam Bangle reserves the right to reject any return or exchange request that appears to involve misuse, fraudulent activity, product tampering, a missing or edited unboxing video, or any attempt to circumvent this policy.

12. CONTACT US

Sangam Bangle
Phone: +91 9480116146
Email: sangambangles@gmail.com
Address: No. 22, P.S Lane, 4th Cross, Santhusapet, Bengaluru, Karnataka 560053
Website: https://sangambangle.com/

13. CHANGES TO THIS RETURN AND REFUND POLICY

Sangam Bangle may update this Return and Refund Policy from time to time. Any updated version will be published on this page with a revised Last Updated date.

14. ACKNOWLEDGEMENT

By placing an order through the Sangam Bangle website, you acknowledge that you have read and understood this Return and Refund Policy, including the 3-day window, the Wrong Product/Damaged Product eligibility criteria, and the compulsory unboxing video requirement.

Sangam Bangle
Suhagan Ke Rang, Sangam Ke Sang